Sales Development Associate

Job Title: Sales Development Associate

Department: Sales Support & Operations

Role: Sales Support & Operations - Other

Experience: Fresher (0-1 Year)

Employment Type: Full-Time

Job Summary

We are looking for a motivated and customer-focused Sales Development Associate to join our Sales Support & Operations team. The candidate will assist in identifying potential customers, supporting sales activities, managing leads, and coordinating with internal sales teams. The role involves building customer relationships, maintaining sales records, and supporting business growth through effective sales development and operational activities.

Key Responsibilities

• Identify and research potential customers and business opportunities.
• Assist in generating and qualifying leads through various channels.
• Contact prospective customers through calls, emails, and other communication platforms.
• Understand customer requirements and provide relevant product or service information.
• Support the sales team in managing leads and following up with prospects.
• Maintain accurate customer databases and sales activity records.
• Assist in preparing sales proposals, quotations, and presentations.

Required Skills

• Good verbal and written communication skills.
• Basic understanding of sales and business development processes.
• Customer relationship management skills.
• Lead generation and prospecting abilities.
• Good coordination and organizational skills.

Qualification

• Bachelor's degree in Business Administration, Marketing, Commerce, or Management.
• BBA / B.Com / BMS / MBA or equivalent qualifications are preferred.
• Graduates from other streams with relevant communication and interpersonal skills are also eligible.

Preferred Skills

• Familiarity with CRM tools such as Salesforce, HubSpot, or Zoho CRM.
• Basic understanding of B2B and B2C sales.
• Knowledge of sales pipeline management and lead tracking.