Evonik - Business Manager/Associate Director - Catalyst Product

Job Title : Business Manager / Associate Director - Catalyst

Entity : Evonik Catalysts India Pvt. Ltd.

Work Location : Dombivli

Purpose of the Position :

- Ensure the attainment of revenue and contribution margin targets for the Catalysts product line.

- Lead key account management efforts specifically for the pharmaceutical segment.

- Develop and implement a bottom-up regional sales strategy for pharmaceutical customers and key accounts, ensuring alignment with the short-, mid-, and long-term objectives of the business line and product group strategies. Collaborate with the regional director of sales to establish processes that support and drive growth.

- Manage existing accounts, acquire new customers, and manage project business activities while maintaining high customer satisfaction and driving optimal commercial development.

Key Responsibilities :

Sales Management :

- Oversee all sales activities for Life science and Performance Catalysts products within the India region, ensuring alignment with legal entities and organizational goals.

- Achieve annual sales and profitability targets (revenue/CM1).

Customer Relationship Development :

- Maintain and expand customer relationships at multiple levels and across functions.

- Develop customer strategies and action plans, including buying center analysis, meeting preparation,

and negotiation planning.

Offer and Contract Management :

- Prepare, negotiate, and manage offers and contracts.

- Implement pricing strategies for product groups to ensure profitability and competitiveness.

Sales Planning and Forecasting :

- Plan and forecast sales using a bottom-up approach while aligning with top-down expectations.

- Identify and document business opportunities to support the development of regional and country

sales budgets.

Customer Complaint Management :

- Initiate and oversee customer complaint resolution processes.

- Follow up on complaints and manage communication with customers to ensure satisfaction.

Market Intelligence and Reporting :

- Gather and document information on individual customers, competitor activities, new technologies,

and market developments.

- Identify and report trends and shifts in relevant markets to support strategic decision-making.

Distributor and Sales Agent Management :

- Manage external distributors and sales agents in accordance with Evonik guidelines and requirements.

- Coordinate closely with MSE channel management and the regional head of sales to ensure efficient channel operations.

Business Development & Sales Growth :

- Evaluate opportunities to grow the Catalysts business in the Indian subcontinent using the existing product portfolio of the Catalysts Business Line.

- Ensure desired profitability while expanding market presence.

- Drive growth in the Catalysts business across the Indian subcontinent by utilizing regional sales resources under the guidelines of internal distribution/internal sales processes.

- Establish strong rapport with overseas colleagues and provide prompt solutions for the product line.

- Perform additional tasks as assigned to meet evolving business needs.

Education, Certification, and Relevant Experience Required :

- Bachelor's degree in Science is mandatory, with a minimum of 10 years of sales experience in the relevant industry.

- A degree in Chemical Engineering (BE Chemical) is preferred.

- Candidates with a background in selling specialty chemicals are preferred.

Additional Skills and Abilities Required for this Position :

- Strong ability to effectively coordinate with internal and external stakeholders to identify new business opportunities, analyze industry trends, and develop strategies to achieve business targets.

- A critical skillset in identifying business opportunities and devising solutions to meet evolving business needs is essential.