Hiring For Fleet Manager

Role & responsibilities

1. As a Fleet Manager in the Logistics team, you will use your interpersonal and problem-solving skills to manage our on-ground delivery partner fleet, ensuring a flawless customer experience and minimum delivery tat.

• 2. Undertake supply planning and hiring of Delivery Partners.
• 3. Ensure smooth onboarding and extensive training of Delivery Partners. Including explaining the incentive model and being responsible for the event/holiday based boosters.
• 4. Enable streamlined on-ground operations and ensure on-time delivery with highest reliability
• 5. Drive key central initiatives to scale on-ground operations effectively.
• 6. Work closely with our Delivery Partner fleet to understand the key pain points, seek feedback/ insights, and provide optimal solutions.
• 7. Work on retention of riders who have been hired recently to ensure a stable fleet and reduce churn, also hire new riders to ensure supply isnt impacted
• 8. Should be able to resolve disputes and plan fleet availability for Holidays & Festivals