Customer Support Executive

We are seeking a dedicated Customer Support Executive to join our team in Rajasthan. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in the power sector. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. Key responsibilities include managing incoming calls, addressing customer concerns related to electrical services, and providing information about DISCOM services. The Customer Support Executive will also be expected to maintain accurate records of customer interactions and follow up on unresolved issues. Required skills for this position include strong verbal communication abilities, familiarity with the voice process, and a background in electrical engineering or related fields. Experience in a BPO or call center environment is a plus. If you are passionate about customer service and have the skills to excel in this role, we encourage you to apply.