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Job Description
Manage the full lifecycle of IT assets (hardware and software) from procurement to disposal, including receipt, deployment, tracking, and recovery.
Maintain accurate and up-to-date records in the IT Asset Management database and Configuration Management Database (CMDB).
Conduct regular audits of IT assets to ensure data integrity and compliance with licensing agreements and internal policies.
Process software license requests, track allocations, and assist with vendor management and audit preparations.
Handle the asset aspect of the RMA process, including shipping, receiving, and updating asset records for repaired/replaced items.
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Collaborate with procurement, finance, and IT teams to reconcile assets, manage costs, and support budgeting and forecasting activities.
Generate regular and ad-hoc reports on asset status, lifecycle, compliance, and total cost of ownership (TCO) for management.
Provide support for IT asset-related inquiries and ensure real-time updates within the service ticket system.
Skills
CmdbIt Asset Management
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