Posted: 3 weeks ago
0-2 years
Mumbai - UM, India
Operations Maintenance & Support
work from office
Full Time
Closes 15 Dec 2026
Posted: 3 weeks ago
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Job Description
Job Summary
We are looking for a Jr. Executive – Air Freight Operations & Commercials to support day-to-day air freight operations, shipment coordination, documentation, and commercial activities. The candidate will coordinate with customers, airlines, agents, and internal teams to ensure smooth and timely shipment execution.
Key Responsibilities
- Handle customer coordination for air freight import/export shipments.
- Coordinate with customers, airlines, agents, transporters, and internal teams.
- Provide timely updates on bookings, flight schedules, shipment status, delays, and delivery.
- Follow up for shipment documents, approvals, and pending requirements.
- Handle customer queries and ensure timely resolution of operational issues.
- Prepare and maintain shipment trackers, MIS, and documentation including MAWB/HAWB.
- Support quotations, rate requests, billing, and commercial coordination.
- Ensure compliance with company SOPs and air freight procedures.
Candidate Profile
- Graduate with 1–3 years’ experience in Air Freight / Freight Forwarding.
- Good understanding of air freight operations and documentation.
- Strong communication, coordination, follow-up, and customer service skills.
- Good knowledge of MS Excel and email communication.
Skills
ExcelComplianceCustomer ServiceCommunicationTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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