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Job Description
EXL IS HIRING FOR Back office contractual Role -
About EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. http://www.exlservice.com
ELIGIBILITY
- Candidate should be a Graduate Except Technical Graduate.
- Freshers can also apply with Good Knowledge of Advance Excel and Analytical knowledge.
- Candidates should be comfortable with Night Shifts.
- Candidates should be comfortable with Work from Office (sec- 144 NOIDA).
- Contractual Period - 4 Months
- Need candidates who can join immediately.
NOTE - Candidates receiving Cash in-hand Salary would not be considered.
Job description -
Description
The main goal is to authorize agencies, sub-agencies, and employees to conduct insurance business for the insurer. Responsible for processing transactions according to client SLAs and documented procedures. Ensure targets are met and transaction quality complies with predefined standards. Work within strict deadlines to exceed expectations for process metrics and customer satisfaction.
Responsibilities
Involves a low degree of decision-making, requiring the application of general business understanding and process training. Business rules are fully defined, limiting discretion. Training and ramp time are moderate (2-3 weeks). Standard communication formats are expected. Average handling time (AHT) is low (1-5 minutes), with transactions beyond scope escalated to the next level. Involves minimal financial, business, or regulatory compliance decisions.
PERKS AND BENEFITS
- Salary 2.75 LPA - 3.25 LPA (depending upon skillset experience and last drawn).
- 6 days working. ( Monday to Saturday)
- Both Sides transport till further update (within the hiring grid)
- Monthly incentives (post completion of training)
MANDATORY DOCUMENTS
-Please carry hardcopy of your Resume, AADHAR card, Photocopy of PAN Card and Aadhar card, 2 recent passport Size photographs along with you. Entry would not be allowed into the premises without the above-mentioned documents.
NOTE- Do not carry any electronic items like Laptop and Pen drive.
Skills
DrivesBackend OperationsBack OfficeBackend ProcessBackendWfoNs2OfficeCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
EXL, a leading operations management and analytics company, specializes in helping businesses enhance their decision-making and operational efficiencies through data-driven insights. EXL careers offer a variety of opportunities in analytics, business process management, and technology services. These EXL careers appeal to professionals eager to work in a dynamic environment where innovation and strategic problem-solving are key. EXL promotes a culture of growth and learning, encouraging employees to continually develop their skills. For those interested in working at the intersection of technology and business, the EXL careers page provides comprehensive details about current job opportunities, employee experiences, and the supportive, inclusive culture at EXL.
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