Urgent Hiring For Customer Support || Voice

Department Icon Operations Maintenance & Support
Posted: 13 hours ago
1-6 years
Noida, Delhi / NCR
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 13 hours ago
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Job Description
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Job Description

Role & responsibilities

  • Handle customer queries via calls in a timely and professional manner
  • Resolve customer complaints and ensure a high level of customer satisfaction
  • Escalate unresolved issues to the appropriate internal teams
  • Maintain records of customer interactions and transactions

Preferred candidate profile

  • Minimum 6 months of experience in an international BPO voice process.
  • Excellent verbal and written communication skills in English
  • Strong listening, problem-solving, and multi-tasking skills
  • Ability to work in rotational shifts, including night shifts

Perks and benefits

  • Both side cab facility provided
  • Performance-based incentives
  • Opportunity to grow within the organization
  • Friendly and supportive work environment

Contact Lisha (7669353843) for more information.


Skills

International Voice ProcessInbound ProcessInbound Customer ServiceCustomer ServiceL1 SupportVoice SupportUS ProcessInbound Voice ProcessCustomer SatisfactionBpoVoice ProcessCustomer Support

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