Urgent Hiring | International Process

We are looking for enthusiastic and customer-focused Customer Service Executives to join our international voice process in Gurugram. Candidates with excellent communication skills and prior international voice process experience are encouraged to apply.

Eligibility Criteria

• Graduates and Undergraduates can apply.
• Minimum 1 year of experience in International Voice Process is mandatory.
• Excellent verbal communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Ability to handle international customers professionally.
• Comfortable working in rotational shifts.

Roles & Responsibilities

• Handle inbound and outbound calls from international customers.
• Address customer queries, complaints, and service requests.
• Provide accurate information and effective resolutions.
• Ensure high customer satisfaction through quality service.
• Understand customer requirements and offer appropriate solutions.
• Follow process guidelines, company policies, and quality standards.
• Maintain accurate customer interaction records in the CRM system.
• Achieve daily performance targets related to productivity, quality, and customer satisfaction.

Salary & Benefits

• Attractive Salary Package.
• 5 Days Working.
• 2 Rotational Week Offs.
• Both-Side Cab Facilities.
• Rotational Shifts.

Interested candidates can share their updated resumes or contact for further details.

Contact Person: Narottam

Contact Number: 9625975754