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Job Description
- Define and maintain the product vision, roadmap, priorities and success measures for assigned BMC technology (Adobe Customer Journey Analytics (CJA) and Adobe Journey Optimizer (AJO) and enablement of products or capabilities.
- Partner with BMC stakeholders to understand business objectives, user needs, operational pain points, adoption barriers, and opportunities to improve product value.
- Translate business priorities into clear product outcomes, epics, features, user stories, acceptance criteria and backlog items that guide delivery teams.
- Own backlog prioritization and trade-off decisions, balancing business value, user impact, delivery complexity, risk, dependencies and available capacity.
- Work closely with project managers, business analysts, data engineers, Power BI developers, EY Technology and vendors to ensure delivery is aligned to product intent and agreed outcomes.
- Lead product discovery, option assessment and stakeholder alignment activity, ensuring decisions are based on strong evidence, clear requirements and realistic delivery considerations.
- Monitor product performance, adoption, benefits, feedback and user experience to identify enhancements and inform future roadmap decisions.
- Support governance, planning, and leadership reporting by providing clear updates on product priorities, progress, risks, dependencies, decisions, and expected value.
- Contribute to continuous improvement across BMC Enablement by helping standardize product management practices, roadmap governance, backlog discipline and value measurement.
- Hands-on experience working with Adobe Experience Platform, Adobe Customer Journey Analytics and/or Adobe Journey Optimizer.
- Strong product management capability in complex, matrixed organizations, ideally working across business, technology, data and vendor teams.
- Strong understanding of customer data platforms (CDPs), audience management, customer profile architecture and marketing activation ecosystems.
- Good understanding of marketing, communications, or enterprise technology environments, with the ability to quickly understand user needs, business processes, and platform implications.
- Commercial and outcome-oriented mindset, with the ability to connect product decisions to strategic priorities, user value and measurable business impact.
- Structured thinker who can turn ambiguity into clear product direction, practical priorities and actionable delivery requirements.
- Highly organized and detail-oriented, with the ability to manage roadmaps, backlogs, stakeholders and competing priorities without losing sight of outcomes.
- Clear communicator who can translate product complexity into concise messages, decisions and recommendations for delivery teams and senior stakeholders.
- Confident stakeholder manager with the ability to build trust, challenge constructively, influence without formal authority and keep teams aligned around shared goals.
- Solution-focused and resilient, with the persistence to resolve blockers, manage trade-offs and maintain product momentum through ambiguity.
- Committed to quality, governance and operational discipline, acting as a dependable point of product ownership across teams.
- Proven experience as a Product Manager, Product Owner or Digital Product Lead supporting Adobe Customer Journey Analytics (CJA), Adobe Experience Platform (AEP/CDP), Adobe Journey Optimizer (AJO) or related MarTech platforms.
- Experience supporting technology, digital, marketing, communications, transformation, analytics or enablement of products or platforms.
- Strong practical skills in roadmap management, backlog prioritization, stakeholder engagement, requirements shaping, user story definition, and value tracking.
- Experience working with cross-functional delivery teams, including project managers, business analysts, data, engineering, technology, vendors and/or offshore resources.
- Ability to manage competing priorities, make clear product trade-offs, and produce high-quality product artefacts, leadership updates and decision materials.
- Experience using agile, product-led or iterative delivery approaches to deliver measurable improvements for users and the business.
- Product management certification or working knowledge of agile, SAFe, Scrum, design thinking, service design or similar delivery approaches.
- Familiarity with Adobe Experience Cloud ecosystem including Adobe Analytics, Adobe Target, Adobe Campaign and related customer experience technologies.
- Experience with product discovery, user research, adoption planning, benefits measurement, OKRs, KPIs or product performance reporting.
- Experience with marketing technology, content platforms, campaign operations, data products, analytics, AI-enabled capabilities or enterprise workflow tools.
- A continuous improvement mindset and confidence proposing practical ways to simplify, standardize and strengthen product management ways of working.
- Experience working in a cross-border role or supporting globally distributed teams.
- Adobe Customer Journey Analytics (CJA) and Adobe Journey Optimizer
Skills
Adobe AnalyticsCapital MarketsCssArchitectureAiAdobe Experience CloudAdobe Experience PlatformAnalyticsAgileProduct ManagementProduct StrategyEngagementDesign ThinkingMatrixedPrioritizationUser ResearchUser StoriesProduct ManagerProduct OwnerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
EY India Careers 2025 – Overview
Ernst & Young Global Limited (EY) is one of the Big Four professional services organisations, headquartered in London, England, and operating in 150+ countries with a global workforce of ~400,000 professionals.
EY’s roots trace back to 1849 (Harding & Pullein) and 1903 (Ernst & Ernst), with the current global legal entity formed in 1989 through the merger of Ernst & Whinney and Arthur Young.
In India, EY employs ~50,000–55,000 people across offices in Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, and Pune. The firm operates through four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — helping clients capitalise on opportunities, manage risk, and deliver responsible growth.
EY’s purpose, Building a better working world, guides its work with businesses, governments, and non‑profits to solve complex challenges. The firm is recognised for its investments in AI (via the EY.ai platform), digital transformation, sustainability, and inclusive growth.
Business Model
EY operates as a service‑based B2B professional services firm, generating revenue through assurance, consulting, strategy & transactions, and tax services.
Its model blends:
- Deep sector expertise with technology‑driven solutions
- Global delivery capabilities with India as a strategic hub
- Long‑term client relationships built on trust and recurring engagements
Strategic priorities for EY India include:
- Scaling EY.ai and AI‑enabled services
- Expanding ESG and sustainability consulting
- Strengthening cybersecurity and digital transformation offerings
- Growing Strategy and Transactions advisory in high‑growth sectors
Recent Wins & Recognition
- Launched the EY.ai platform to integrate AI into all service lines globally and in India (https://www.ey.com/en_in/news/2023/ey-launches-ey-ai-platform).
- Advised on a $1.1 billion renewable energy acquisition in India (https://economictimes.indiatimes.com/industry/energy/power/ey-advises-on-renewable-energy-acquisition/articleshow/).
- Recognised as a Leader in Digital Strategy Consulting in the 2025 IDC MarketScape report (https://www.ey.com/en_in/news/2025/ey-named-leader-in-digital-strategy-consulting).
- Partnered with the Government of India on Gati Shakti infrastructure planning (https://www.ey.com/en_in/news/2024/ey-supports-gati-shakti-infrastructure-planning).
- Awarded Best Employer for Women 2025 by Working Mother & Avtar (https://www.ey.com/en_in/news/2025/ey-best-employer-for-women).
Culture & Values
EY’s culture is anchored in its EY Values:
- People who demonstrate integrity, respect, and teaming
- People with energy, enthusiasm, and the courage to lead
- People who build relationships based on doing the right thing
The firm promotes diversity, equity, and inclusion, offers global mobility opportunities, and invests heavily in continuous learning through EY Badges, EY Tech MBA, and leadership programs.
Client‑Facing Businesses
Assurance
What it is – Independent audit and assurance services to enhance trust in financial reporting. Careers in India include:
- Statutory Audit – Auditing financial statements for listed and unlisted companies.
- Financial Accounting Advisory Services (FAAS) – IFRS/Ind AS advisory, reporting, and accounting change support.
- Forensic & Integrity Services – Fraud investigation, dispute resolution, and compliance reviews.
- Climate Change & Sustainability Services (CCaSS) – ESG reporting and assurance.
Consulting
What it is – Advises clients on business transformation, technology, and risk. In India, career opportunities span:
- Business Consulting – Strategy, operations, and supply chain transformation.
- Technology Consulting – ERP, cloud, data analytics, and cybersecurity.
- Risk Consulting – Enterprise risk, internal audit, and regulatory compliance.
- People Advisory Services – Workforce strategy, change management, and HR transformation.
Strategy and Transactions (SaT)
What it is – End‑to‑end deal advisory and capital strategy. India‑based roles cover:
- M&A Advisory – Buy‑side and sell‑side deal advisory.
- Transaction Diligence – Financial, tax, and operational due diligence.
- Valuation, Modelling & Economics – Business valuations and financial modelling.
- Restructuring – Turnaround and insolvency support.
Tax
What it is – Comprehensive tax and regulatory services. In India, career paths include:
- Direct Tax – Corporate and international tax compliance and planning.
- Indirect Tax – GST, customs, and trade advisory.
- Transfer Pricing – Planning, documentation, and dispute resolution.
- Tax Technology & Transformation – Automation and analytics for tax functions.
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