Branch Head

Key Responsibilities

Branch Leadership & Business Growth

• Take complete ownership of the Ahmedabad branchs business, revenue, operations and overall growth.
• Develop and execute strategies to expand the branchs client portfolio and market presence.
• Identify and convert new business opportunities across PR, digital communications and integrated marketing.
• Build strong relationships with CXOs, business leaders, brand heads, marketing teams and key decision-makers.

Digital & Integrated Communications

• Lead digital communication mandates including social media strategy, content, digital campaigns, online reputation and brand communication.
• Develop integrated PR + digital communication strategies aligned with client objectives.
• Understand emerging digital trends, platforms, audience behavior and evolving communication formats.
• Work closely with creative, content, social media and PR teams to deliver integrated campaigns.
• Ensure digital campaigns are measurable and demonstrate meaningful business and communication impact.

Client Servicing

• Act as a senior strategic point of contact for key clients.
• Build long-term relationships and ensure high levels of client satisfaction and retention.
• Provide strategic counsel on PR, digital reputation, brand positioning and communication.
• Oversee campaign planning, execution, reporting and performance reviews.
• Identify opportunities for account expansion and cross-selling additional communication services.

Team Management

• Lead, mentor and develop the team across PR, digital and client servicing.
• Set clear performance expectations and ensure timely delivery of client mandates.
• Build a collaborative, performance-driven and client-focused culture.
• Participate in hiring and development of senior talent for the branch.

Reputation & Market Leadership

• Build relationships with media, industry associations, influencers, business leaders and other relevant stakeholders.
• Stay updated on industry trends, competitive activity and emerging communication opportunities.
• Represent the organization at relevant industry events, forums and business networking platforms.

• 12–18 years of experience in PR, Corporate Communications, Digital Communications, Integrated Marketing or a related field.
• Strong digital/social media handling background is essential.
• Proven experience in branch leadership, business development and revenue generation.
• Strong understanding of PR and integrated communications.
• Demonstrated experience in managing large or strategic client accounts.
• Excellent presentation, negotiation and communication skills.
• Strong leadership and people-management capabilities.
• Experience working with senior management and CXO-level stakeholders.
• Strong commercial acumen with the ability to identify and convert business opportunities.

What We Are Looking For

We are looking for someone who is not just a strong Digital professional but a business leader, digital communications expert and strategic client advisor who can independently drive the branch and take it to the next level.