International Voice Process Executive

Skills required -

• 1) Excellent communication skills/ Impeccable English writing and speaking skills.
• 2) Pleasant, presentable and always positive personality.
• 3) Solution oriented approach under all circumstances.
• 4) Calm temperament, logical, analytical and good observational skills.
• 5) High level of discipline and accountability.
• 6) Efficiency and time management skills.

Responsibilities -

• 1. Client communication with regards to all campaigns/projects, deliverables, analytical reporting and escalation handling.
• 2. Solely responsible for client satisfaction and responses.
• 3. Documentation (IO, SOW, SOP, Presentations, Billing Reports, Dashboard etc.)
• 4. Liaise with internal teams for campaign execution/delivery as and when needed.
• 5. Responsible for monthly account growth/revenue.
• 6. Conduct review meetings with internal teams for account monitoring.
• 7. Checking email creatives to ensure client requirements are met.
• 8. Daily reporting to the manager and management on the accounts/clients you handle.

• Share your resume on
• nikita.wankhede@facileserv.com
• Nikita Wankhede
• Facile HR