Chief Of Staff To CRO

Location: Mumbai preferred/ Remote (India)

Working Hours: US Pacific Time Zone (9:30 PM - 6:30 AM IST approximately)

Experience: 2-3 years in Chief of Staff/ Account Executive

What You Will Do

1)Strategic Support & Execution

Serve as strategic thought partner to the CRO, helping shape and execute go-to-market strategies.

Lead and manage high-priority cross-functional projects from conception to completion.

Prepare executive-level presentations, board materials, and strategic communications.

Conduct market research, competitive analysis, and revenue forecasting.

Represent the CRO in internal and external meetings when required.

2)Partnership Strategy & Operations

Develop and execute partnership strategies with AWS, Azure, and other strategic technology partners.

Manage partner relationships and drive joint go-to-market initiatives.

Create partnership frameworks, playbooks, and operational processes.

Track partnership metrics and optimize for revenue impact.

Coordinate with product and engineering teams on partner integrations.

3)Revenue Operations Excellence

Optimize sales processes, workflows, and operational efficiency.

Analyze revenue metrics and provide actionable insights.

Manage CROs calendar, priorities, and stakeholder communications.

Coordinate between sales, marketing, customer success, and product teams.

Drive special projects including new market entry and product launches.

4)Team & Stakeholder Management

Facilitate effective communication across global teams (US and India).

Prepare agendas and follow up on action items from leadership meetings.

Build relationships with key customers, partners, and investors.

Support in hiring and onboarding of revenue team members.

What we are looking for

2-3 years of experience as Chief of Staff, Strategy Consultant, or similar role.

Proven track record in B2B SaaS, enterprise software, or technology companies.

Experience working with US-based teams and understanding of US business culture.

Demonstrated success in managing complex, cross-functional projects.

Experience in partnership management or business development preferred.

Analytical Excellence: Strong analytical and problem-solving skills with ability to synthesize complex information.

Communication: Exceptional written and verbal communication skills in English.

Strategic Thinking: Ability to think strategically while executing tactically.

Stakeholder Management: Experience managing senior stakeholders and C-suite executives.

Tools Proficiency: Advanced skills in PowerPoint, Excel, CRM systems (Salesforce/HubSpot), and project management tools.

High degree of professionalism and confidentiality.

Self-starter with entrepreneurial mindset.

Comfortable with ambiguity in a fast-paced startup environment.

Flexibility to work in US hours and occasional travel.

Intellectual curiosity and passion for AI technology.

MBA from a top-tier institution.

Previous startup experience, especially in Series A-C companies.

Experience with AI/ML companies or products.

Existing network in the enterprise software ecosystem.

Experience with US enterprise sales cycles

About us

Were Faclon Labs a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy Thats because we do heavy lifting in tech, in thinking, and in creating real-world impact.

Were not your average startup. We dont do corporate fluff. We do ownership, fast iterations, and big ideas. If youre looking for ping-pong tables, were still saving up. But if you want to shape the soul of the company while its being built- this is the place!