Application Engineer

Role & responsibilities

• Act as the in-house technical expert for Granulators, Conveyors, and System Solutions used in Injection Moulding, Blow Moulding, and Extrusion applications.
• Provide strong technical support to the sales team by preparing presentations, proposals, and technical documentation, and resolving complex customer queries.
• Understand customer application requirements, evaluate technical feasibility, and recommend the most suitable products or system solutions.
• Conduct trials and testing at the company shop floor or at customer locations to evaluate materials, processes, and equipment performance.
• Analyze product performance at customer sites, troubleshoot issues, and propose solutions to reduce scrap, improve efficiency, and enhance productivity.
• Stay updated with emerging technologies and industry advancements in plastics processing and automation.
• Lead, mentor, and support a team of service engineers and technicians, ensuring high-quality service delivery and fostering their professional development.
• Coordinate with internal teams (Design, Production, Sales, Service) to ensure smooth project execution and customer satisfaction.
• Support commissioning, installation, and training activities at customer sites as required.

Preferred candidate profile

• Education: B.Tech/B.E. in Plastics Engineering, Robotics & Automation, Electronics Engineering, or related fields.
• Experience: 5-12 years of experience in plastics processing, automation systems, or industrial equipment (granulators, conveyors, material handling systems, etc.).
• Strong knowledge of injection moulding, blow moulding, extrusion processes, and related automation solutions.
• Hands-on experience in conducting trials, troubleshooting equipment, and improving process performance.
• Excellent technical understanding and ability to interpret drawings, specifications, and process parameters.
• Strong communication and presentation skills for customer interactions and sales support.
• Ability to lead, guide, and mentor a team of service engineers and technicians.
• Problem-solving mindset with the ability to work independently and manage multiple projects.
• Willingness to travel to customer sites for trials, installations, and support activities.