Posted: 1 year ago
Posted: 1 year ago
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Job Description
Role & responsibilities
- Handle customer enquiries via Email, WhatsApp, Social Media, and Phone Calls
- Respond to queries professionally with a strong focus on customer satisfaction
- Upload and update product listings on our website and e-commerce portals
- Coordinate with internal teams to ensure timely resolutions and updates
- Assist with basic content creation (product descriptions, customer replies, etc.)
Preferred candidate profile
- Strong English communication skills (both spoken and written)
- Quick learner with adaptability to new tools and workflows
- Familiar with CRM tools, Excel, WordPress, and basic website/e-commerce dashboards
- Basic computer and internet knowledge is a must
Skills
Spoken EnglishWritten CommunicationStrong Communication SkillsWritingEnglishCustomer SupportCommunication SkillsCustomer SatisfactionCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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