Client Service Executive

Role & responsibilities

• Maintain strong, positive relationships with clients, acting as their primary point of contact.
• Address client needs, concerns, and complaints, resolving issues in a timely and effective manner.
• Manage client accounts, ensure seamless service delivery by coordinating with internal teams, and handle project deliverables.

• Gather client feedback through surveys and other methods to measure satisfaction and identify areas for improvement.

Preferred candidate profile

• Excellent communication and interpersonal skills.

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  Strong problem-solving and analytical abilities.
• Customer relationship management skills.
• A bachelor's degree with relevant experience is preferred.

Interested candidates can reach Moulika @9177141222, moulika.r@fhpl.net