Farmley - Key Account Manager - Global Business

Job Title : Key Account Manager - Global Business

Location : Noida (Work from Office)

About the Role :

We are seeking a proactive and detail-oriented Business Development Manager - Exports. The ideal candidate would have hands-on experience and network for enabling business generation and scaling in international markets. Key traits to win in this role include ownership, attention to detail, PnL understanding, strong inter-personal relation building. Focus geographies for this role are USA, Canada and UK, in the Phase I, but the future opportunity is beyond these.

Key Responsibilities :

• Generate demand in all suitable channels in the aforementioned countries - Ethnic retail (Indian/ Pakistani/ Middle Eastern etc.), Mainstream retail, Convenience stores, Vending Machines, Travel Retail, etc.
• Prepare the customer proposals which include margin workings while ensuring healthy PnL for the account, presentation pitch decks for specific asks from customers.
• Maintain and strengthen relation with existing customers and increase the account size.
• Analyse the secondary sales in the target geographies by retrieving data from distribution partners in target countries.
• Ensure timely payment collection and adherence to aligned payment terms.
• Coordinate with logistics and operations lead to keep a track on timely delivery and keep customer aptly informed of status.
• Understand the country wise and customer wise compliance & packaging requirements and work with in-house product development team, packaging team and consultants to build a market ready proposition.

Skills and Qualifications :

• Minimum 3 years of hands-on experience in lead generation, lead conversion, commercial negotiations, customer onboarding, account management and target market demand generation.
• Strong aptitude with numbers and an attention to detail.
• Good with Excel, Powerpoint.
• Excellent in verbal and written communication in English.
• 1-2 years of hands-on experience in Amazon operations (both marketplace and vendor models).
• Self-motivated learner with ability to leverage AI tools (like ChatGPT) for problem-solving and efficiency.