Ferns N Petals - Head - Product

Head of Product

Location: Gurgaon

Experience: 8 yrs +

Industry: B2C E-commerce / D2C / Consumer Internet

Role Overview:

FNP is looking for a Head of Product to own and drive the B2C product strategy, roadmap, and execution across our digital ecosystem.

Key Responsibilities:

• Own the B2C product vision, strategy, roadmap, and execution.
• Drive end-to-end customer journey across website/app - discovery, search, product page, cart, checkout, payments, and post-purchase.
• Experience building products for supply chain, logistics, or fulfillment functions - e.g., order management systems, inventory/warehouse tools, delivery/dispatch platforms.
• Improve key business metrics including conversion, AOV, retention, repeat purchase, LTV, and revenue/GMV.
• Lead product growth, experimentation/A-B testing, personalization, and customer experience initiatives.
• Work closely with Engineering, Design, Data, Marketing, Operations, and Business teams.
• Build, mentor, and lead a high-performing Product Management team.
• Partner with Engineering leadership on technology, scalability, and product-tech trade-offs.

What We're Looking For:

• 8 - 15 years of experience, with strong experience in Product Management.
• Proven experience in B2C E-commerce / D2C / Consumer Internet / Marketplace businesses.
• Strong understanding of e-commerce funnels, consumer behavior, growth, and product analytics.
• Experience building and scaling consumer-facing digital products with measurable business impact.
• Strong stakeholder management, strategic thinking, and execution skills.
• Engineering/Technology background + transition into Product Management is a strong plus.
• Exposure to AI/ML, personalization, recommendation, search, loyalty, or experimentation will be an added advantage.

Ideal Background:

• Product leaders from high-scale B2C e-commerce, D2C, marketplace, retail-tech, or consumer internet companies.