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Job Description
About the Role:
The purpose of this position is to ensure effective implementation and continuous compliance of food safety systems within the production plant. The role is responsible for managing equipment and instrument calibration programs, overseeing cleaning and sanitation activities, ensuring adherence to PRP patrol walk schedules, managing customer complaints through the CCC Portal, and supporting food safety risk assessment initiatives. The position requires thorough knowledge of HACCP principles.
- To ensure Food Safety and Quality compliance in the production plant through effective implementation and verification of PRP through patrol walk (PRP Gemba), Pest control management, equipment calibration, verification of cleaning and sanitation programs, other PRPs at shop floor.
- To ensure timely resolution of customer complaints to protect consumer Safety and Product Quality and to achieve continuously improvements
- Customer Complaint Management: Investigate customer complaints, perform root cause analysis, and ensure timely implementation and closure of corrective actions
- PRP Gemba (Patrol Walk) Verification: Conduct routine PRP/GMP Gemba inspections to verify compliance with food safety and hygiene requirements
- Pest Control Management: Monitor and verify pest control programs, analyze trends, and ensure effective corrective actions.
- Cleaning & Sanitation: Verify execution and effectiveness of cleaning and sanitation programs to maintain hygienic production conditions.
- Equipment Calibration: Maintain and coordinate equipment calibration schedules to ensure accuracy and compliance of measuring devices
- Food Safety Risk Assessment: Ensure effective implementation, monitoring, and compliance of Food Safety requirements issued by the Central Team through Group Procedures, Requirement Guidelines, and risk assessment programs.
- HACCP: To support in HACCP implementation ensuring effective control measures like PRP at shop floor
Education:
- Post-graduate in Food Science/Microbiology/Dairy Microbiology/BTech Food Technology.
- 1-3 years of experience preferably in FMCG or Food Manufacturing Industry.
- Good Manufacturing Practices (GMP)
- Cleaning and Sanitation, Equipment Calibration
- Food Safety/HACCP
- FSSC 22000
- Basic knowledge of Power BI & AI Tools
- Knowledge of 5S,Kaizen
- Analytical and problem-solving skills.
- Ability to work in a fast-paced production environment.
- Strong focus on safety and compliance.
- Effective communication and collaboration skills.
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the worlds largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Skills
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About Company
Ferrero has come a long way from the small rooms of the first factory in downtown Alba, Italy – the place where everything started in 1946. With a truly progressive, increasingly global outlook and much-loved brands such as Nutella®, Tic Tac®, Ferrero Rocher®, and Surprise®, today Ferrero products are sold in more than 170 countries. They are part of the collective memory and traditions of consumers all around the world, where they are loved by generations, and internationally recognized as cultural icons. What is the secret to our global success? Nearly 40,000 people across 55 countries, all dedicated to delivering the care and quality needed to craft a business, careers and brands we are proud of. From the moment you join us, we make sure you get all the opportunities you need to learn, develop and grow. Whatever support you’re looking for, you’ll find it here: just as with our products, that we craft with imagination and precision, using only the finest and freshest ingredients, we care for the long term interests of our people with the same commitment, encouraging them to make the most of every opportunity. Every success we accomplish, we accomplish it together. Ferrero has social responsibility in its DNA. Our dedication to quality and excellence, our heritage and family values, our respect for the environment and the communities in which we work and product freshness and high quality: all of these contribute to Ferrero’s success.
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