Senior Technical Support Engineer - Remote IO Controls

Festo

Operations Maintenance & Support

85+ Applicants

Posted: 1 week ago

5-7 years

Bengaluru / Bangalore, Karnataka

work from office

Posted: 1 week ago

Applicants: 85+

Job Description

About Company

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Job Description

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Festo inspires people and organizations around the world with innovative solutions for industrial automation. We are an independent family business and offer more than 20,000 employees the opportunity to take bold steps, realize their ideas, and take on responsibility. As a team, we grow by tackling challenges together and we welcome everyone who wants to move the world with us.
Senior Technical Support Engineer - Remote IO Controls
14721
Bangalore, Karnataka
Full Time
Sales & Customer Service
Festo India Private Ltd.
Your Job

Provide remote technical support to select, validate, troubleshoot, commission, and integrate Festo electric automation systems
Ensure delivery, quality, and customer satisfaction KPIs are consistently achieved
Actively participate in technical trainings and maintain strong documentation practices to ensure up-to-date knowledge for yourself, the team, and customers
Collaborate and maintain effective relationships across teams to share knowledge and experience
Support continuous improvement initiatives aimed at enhancing the efficiency and effectiveness of support operations

Your Qualification

B.E/M.E/M.Tech in Mechatronics or Electrical Engineering with 5+ years of industrial automation experience
Festo product knowledge is a plus
Strong PLC programming/troubleshooting skills across Mitsubishi, Omron, Siemens, and Rockwell with experience in Profinet, EtherCAT, and Ethernet/IP protocols
Excellent English communication skills for multicultural environments, and a proactive, self-learning, can-do mindset

Your Global Benefits At a Glance
Diverse opportunities for your development
A strong team by your side
Freedom to drive your ideas forward
Develop innovative solutions with real impact
Be part of a global network – in a family-owned company
Attractive Compensation And Additional Benefits
We look forward to your application and to getting to know you!
Apply now »

Skills

OperationsTechnical SupportCustomer SatisfactionCustomer ServiceDeliverySupport Engineer

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About Company

Festo is a global player and an independent family-owned company with headquarters in Esslingen, Germany. Festo has set standards in industrial automation technology and technical education ever since its establishment. Our aim: more productivity and competitiveness for our customers. Festo has 2,600 patents worldwide, approximately 33,000 products and system solutions, and is represented in 61 countries with 250 branch offices. More than 200 engineers continue to develop innovations to make your processes safer, more reliable and more productive. In India, Festo is present since 1982. It is headquartered in Bangalore with sales offices in Delhi, Mumbai, Chennai, Ahmedabad, and Kolkata and a manufacturing plant in Bangalore. For more information, please visit www.festo.com/in

Important dates & deadlines?

Application Deadline

25 Nov 26, 05:43 PM IST

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