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Job Description
- Fictiv exists to enable hardware innovators to build better products faster. Coined as the AWS of manufacturing, Fictiv is a leading technology company at the forefront of transforming the $350 billion manufacturing industry. Utilizing a cutting-edge cloud platform driven by AI and machine learning algorithms, we assist companies in building hardware at the speed of software. Join our expanding team and be part of this innovative journey!
What's in it for you
Opportunity to Unlock Your Creativity
Imagine being able to explore new ideas without being hindered by bureaucratic processes or traditional methods. At Fictiv, we foster a growth mindset ingrained in our company culture since day one. This environment provides you with the creative freedom and team support to pursue bold ideas aimed at achieving our sales and customer goals.
Opportunity to Grow Your Career
While there are numerous sales jobs available, not all offer opportunities for career growth. At Fictiv, you will be surrounded by supportive teammates who will challenge you to reach your full potential. Encouraged by their curiosity and passion, you will be pushed to excel and evolve in your career.
Role Summary (Impact in this Role): Objective/Purpose of the Position
As a Salesforce System Support Specialist, your primary responsibility is to perform general declarative Salesforce administrative tasks, contribute to the ongoing maintenance and development of our Salesforce instance, assist in delivering high-quality enhancements, and provide 1st tier support for the organization. Your role involves day-to-day support, administration of Salesforce, ensuring data cleanliness, and generating/analyzing reports ranging from simple to complex.
Areas of Responsibility: Essential Functions
- Manage Salesforce continuous improvement projects end-to-end, collaborating cross-functionally to gather requirements, ideate solutions, and oversee implementation and testing.
- Gain a deep understanding of sales systems and processes, offering insights into the impact of potential configuration changes.
- Oversee Salesforce configuration projects, including declarative automation, objects, fields, page layouts, record types, custom settings, dashboards, and reports.
- Assist in onboarding and project training/enabling for sales tools and processes.
- Generate and analyze reports from Salesforce based on business needs, as requested by the sales and sales management team.
- Provide day-to-day support and administration for Salesforce.
- Manage user and license aspects, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Maintain data cleanliness, identify and rectify data inaccuracies within systems.
- Handle user support tickets, bulk data management, and deal desk processes.
Preferred Experience/Qualifications
- 0-5 years of professional experience as a Salesforce Administrator.
Looking to get Placed? Try our Placement Guarantee Plan
- Salesforce Admin Certification is advantageous.
- Strong communication skills and ability to work collaboratively.
- Desire to learn and understand all aspects of company operations, interacting with various departments.
- Highly organized with keen attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Working knowledge of SQL Server or academic background in SQL preferred.
- Willingness to travel 0-10% annually within the U.S. for team meetings and offsites.
About Fictiv
Fictiv's Digital Manufacturing Ecosystem is revolutionizing the design, development, and delivery of cutting-edge products such as rockets, self-driving cars, and life-saving robots worldwide. This transformation is driven by our technology-backed platform, extensive global manufacturing partner network, and our expert teams with in-depth hardware and software development knowledge.
We are actively looking for potential teammates who can bring diverse perspectives and experiences to our culture and company. Emphasizing inclusion, we believe in creating a strong, empathetic team through respect, honesty, collaboration, and growth. We welcome applications from underrepresented groups, including women, LGBTQ community members, people of color, individuals with disabilities, and veterans.,
Skills
SalesSales ManagementSalesforce AdminSalesforceSQL ServerAIMachine LearningData CleanlinessCloud PlatformSalesforceMachine Learning AlgorithmsSalesforce AdministratorIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Fictiv is a digital manufacturing platform that helps engineers and product teams design, manufacture, and test parts and products. Fictiv offers on-demand manufacturing, design for manufacturing (DFM) services, and supply chain management.
Important dates & deadlines?
Application Deadline
17 Oct 25, 03:19 PM IST
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