Technical Specialist – Data Services Cloud Engineer

About The OpportunityJob Type: PermanentApplication Deadline: 10 August 2023Title: Technical Specialist – Data Services Cloud EngineerDepartment: Technology Infrastructure Services Location: India (Bengaluru)Reports To: Senior Manager – Data ServicesLevel: Technical Specialist - 4We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our TIS team and feel like you’re part of something bigger.Department DescriptionTechnology Infrastructure Services (TIS) is responsible for managing all infrastructure components, supporting business delivery projects and delivering TIS projects. The function is divided into six core disciplines:

• Service Management - Responsible for managing our Customers, Service Desk & proximity services, Incident & Problem Management and Application Infrastructure.
• Delivery Support - Responsible for supporting the delivering of business change initiatives, which includes project, small works, environment management and other non BAU tasks.
• Technology Control – Responsible for protecting the Infrastructure Environment includes Security Management, Risk and Audit Management, Change Management and Disaster Recovery.
• Architecture and Engineering – Responsible for Technology Architecture and engineering solutions, in line with Technology roadmaps.
• Operating Environment – responsible for maintenance and fault resolution on Platforms, Storage, Databases, Messaging and Data Centre Services.
• Network & Voice – responsible for maintenance and fault resolution on Network, Voice and Firewall, managing commercials and financials, and delivery of TIS projects, within technology domain.
• Application infrastructure – Responsible for maintenance of the application infrastructure layer that involves middleware, database, application deployments and managing internal applications.

The above underpins a cloud first strategy with increasing adoption of Azure & Amazon services where workloads are moving from on premise datacentres into public cloud/SaaS based services.What we do –

• Engineer & support all aspects of the FIL database services on premises
• Engineer & support all data movement technologies such as Cloudera (Kafka, Apache Nifi), Oracle Goldengate
• Engineer & support all data analysis and reporting technologies such as Oracle Business Intelligence, Tableau and PowerBI
• Engineer & support Snowflake cloud data warehouse and other Data Lake-related components
• Design AWS (and Azure) solutions to meet our needs in the cloud
• Work with other Technology Infrastructure teams to deliver global technical solutions
• Collaborative, transparent, and friendly working environment

Purpose of your roleThe Data Services team has recently begun its journey to the cloud and the successful applicant will be responsible for helping us achieve that goal. We manage many products within the organisation, and you will help to develop our cloud solutions for them using best practices and help with day-to-day management of the products we support. The company predominately uses AWS, but we also deploy on Microsoft Azure.The successful applicant will be expected to work closely in collaboration with all FIL teams, especially Cloud Security & Cyber Security, and Delivery teams.Key ResponsibilitiesThis position requires a flexible, approachable self-starter with experience of deploying products in AWS, and a willingness to get involved with new skills and products as they come along. Equally important is the ability to work both within and without the team on systems architecture, design decisions, security, coding, troubleshooting and any other technical issues related to moving existing or creating new data systems into AWS using the core services.

• Technical engineer with the responsibility of delivering secure, automated, self-serviced, innovative & cost-efficient cloud data services reliably and repeatedly into AWS
• Additionally work with the various 3rd party products that we operate such as Apache Nifi and Kafka
• Work on aligning these solutions with our Snowflake Data Lake
• Enable customers to understand & use our services in the most effective way to realise business benefit as quickly as possible.
• Actively coach & support other team members through pairing, encouraging an open collaborative working culture within & outside the team.
• Illustrate a sound technical understanding of all cloud-based technologies, both from an infrastructure & development perspective ensuring practical experience can substantiate this understanding to benefit influencing others to adopt cloud.

Experience And Qualifications RequiredThe ideal candidate will have.

• A development & infrastructure engineering background with hands on experience of cloud-based technologies (principally AWS) focusing on delivering services that are scalable and resilient.
• Proven practical experience of implementing simple & effective solutions in AWS that meet security requirements together with the ability to identify risks with mitigating actions.
• Good knowledge of creating & managing continuous delivery pipelines enabling continuous integration using test driven development ensuring security & audit requirements are met by default.
• Good python & BOTO programming skills with clear logical & practical use of innovative yet keeping it simple coding capability.
• Very good knowledge of the core AWS services in relation to their use case, integration with hybrid networking models, authentication, authorisation & best practise.
• Good knowledge of using Terraform.
• Good practical working knowledge of all network layers & security controls possible in AWS/hybrid models
• Excellent problem-solving abilities.
• Full transparency of work with others to ensure maximum knowledge transfer & collaboration across the global teams. Highly motivated team player that forms strong relationships with colleagues with excellent interpersonal skills.
• Excellent verbal & written communication skills in English
• Any knowledge of the products we look after as well as cloud database solutions such as Snowflake will be a bonus.

Feel rewardedFor starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.