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Job Description
About the Company
Fincart is hiring Phone Banking Officers to handle end-to-end loan support, from customer interaction to loan disbursement.
About the Role
Fincart is hiring Phone Banking Officers to handle end-to-end loan support, from customer interaction to loan disbursement.
Responsibilities
- Handle inbound & outbound calls for loan products
- Explain loan offerings, eligibility & documentation to customers
- Assist customers through the complete loan journey till disbursement
- Collect, verify & coordinate required documents
- Follow up with internal teams, banks/NBFCs for processing
- Maintain accurate customer records and MIS
- Ensure high customer satisfaction & timely closures
Qualifications
- Education: Any Graduate
- Experience: 6 months to 3 years (loan sales / telecalling / banking preferred)
Required Skills
- Good communication skills (Hindi & basic English)
- Basic knowledge of loan products (PL, HL, BL, etc.)
- Customer-focused & target-oriented approach
Preferred Skills
- Phone banking / tele-sales experience
- Understanding of loan processing & disbursement flow
- Ability to manage multiple cases simultaneously
Pay range and compensation package
CTC - 3 LPA to 5 LPA
Equal Opportunity Statement
Interested candidates can share cv at [HIDDEN TEXT]
Skills
SalesDisbursementLoan DisbursementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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