Wireless LAN Controller (WLC) Administrator

You will be responsible for the deployment, configuration, troubleshooting, and maintenance of wireless networking solutions, ensuring seamless connectivity, security, and performance for our enterprise-level network infrastructure.

Aruba WLC Configuration and Management:

• Install, configure, and manage Aruba Wireless LAN Controllers (WLC) for both remote and on-premise locations.
• Deploy and optimize Aruba wireless networks to support thousands of users, devices, and high traffic loads.
• Ensure integration with other networking equipment and systems (e.g., switches, routers, access points).

Network Troubleshooting & Support:

• Provide second and third-level support for wireless network-related incidents.
• Perform troubleshooting and resolve issues related to wireless network connectivity, performance, and security.
• Use Aruba AirWave, ClearPass, and other diagnostic tools for root cause analysis and resolution.
• Need to create heat maps for wireless devices.

Security & Compliance:

• Implement and maintain Aruba wireless security policies and protocols (WPA2/WPA3, 802.1X, etc.).
• Collaborate with security teams to ensure network policies meet corporate compliance standards.
• Monitor wireless network security, conducting vulnerability assessments and applying best practices to mitigate risks.

Wireless Network Design & Optimization:

• Assist in designing wireless network architecture for new projects and expansions.
• Conduct site surveys and RF planning to ensure optimal coverage and performance.
• Optimize the wireless network, including load balancing, roaming, and client performance improvements.

Firmware & Software Upgrades:

• Plan, test, and execute firmware and software upgrades for Aruba WLCs and APs.
• Ensure minimal downtime and compatibility with all other network components during upgrades.

Documentation & Reporting:

• Maintain up-to-date documentation of all configurations, network topologies, and change requests.
• Generate and present regular reports on network performance, usage statistics, and any incidents.

Collaboration & Training:

• Work closely with other IT teams (e.g., network, security, and operations) to implement solutions and resolve issues.
• Provide training and mentorship to junior engineers and support staff on Aruba WLC technologies.

Qualifications:

• Experience: 5-7 years of hands-on experience with Aruba WLCs and wireless network administration.
• Technical Skills: Proficiency with Aruba Networks hardware and software, networking protocols, wireless technologies, and network security tools.
• Certifications: Aruba Certified Mobility Associate (ACMA) or higher certification is preferred. ACMP certification or equivalent is highly desired.
• Soft Skills: Strong problem-solving, communication, teamwork, task management, and attention to detail abilities.

Preferred Qualifications:

• Knowledge of network automation and scripting.
• Familiarity with advanced Wi-Fi technologies.
• Experience with network monitoring tools.

Skills: airwave, networking protocols, VPNs, network troubleshooting, reporting, wireless technologies, scripting, wireless security, documentation, RF planning, network optimization, network monitoring tools, network security tools, site surveys, firewalls.,