Officer - Customer Relationship Management

Role & responsibilities

• Creating new distributors and Retaining current distributors.
• Floating circulars and schemes.
• Monitoring daily sales.
• Solving day to day query of distributors.
• Reviewing distributors feedback and maintain good relationship.
• Coordination with internal department (Purchase, Production, Logistics, billing, PMT & Accounts)
• Update and reminder for schemes.
• Update and maintaine pricing Data with bonus.
• Promotion activities to increase sale along with input plannig.
• Preparing sales report and keeping records.
• Following the process of new customer master and maintaining documentation
• Marketing and Brand Management:
• Product Launching
• Brand Planning
• Marketing campaign designing and launching management
• Post-Launch evaluation of product marketing strategies

Efficient communication, Coordination and co-operation with inter-department and intra-department employee.