Business Development Specialist

Company Description First Connect Worldwide LLC (INDIA) is a licensed freight brokerage company delivering a full range of transportation and logistics services across the USA. With deep roots in the industry and many years of experience, the company focuses on high-quality, innovative shipping solutions and efficient freight management. Professionally trained staff work in a dynamic environment to move shipments safely, regardless of size or destination, while prioritizing customer needs. Strong customer support and consistently positive feedback have helped the company become a top-rated logistics and transportation provider. First Connect Worldwide is a proud member of The Intermodal Association of North America, BlueBook, Transportation Intermediaries Association, and Transport and Logistics Counsel.
Role Description The Business Development Specialist is a full-time, on-site role based in Noida, focused on driving growth for First Connect Worldwides freight and logistics services. This role involves identifying and qualifying new business opportunities, conducting market research, and generating leads across target segments. The specialist will engage with prospective and existing clients, present service offerings, prepare proposals, and support contract negotiations in alignment with business goals. Daily responsibilities include building and maintaining strong customer relationships, coordinating with operations teams to ensure service quality, and tracking performance metrics to optimize sales strategies. The role also requires maintaining accurate records in CRM tools, preparing regular reports, and collaborating with leadership to develop and execute business development plans.
Qualifications

• Candidates should possess strong Analytical Skills for evaluating markets, identifying trends, and assessing business opportunities.
• Candidates should possess excellent Communication skills for client interaction, presentations, and collaboration with internal teams.
• Candidates should possess Lead Generation and Market Research skills to build pipelines and target suitable customer segments.
• Candidates should possess Customer Service skills to manage client expectations and maintain long-term relationships.
• Relevant experience in business development, sales, or account management, preferably in logistics, freight brokerage, or transportation.
• Ability to work in a fast-paced, target-driven environment and manage multiple priorities effectively.
• Proficiency with CRM tools, MS Office (Excel, PowerPoint, Word), and basic sales reporting.
• Bachelors degree in Business, Marketing, Logistics, or a related field is preferred.