Senior Software Engineer - Gen AI

About FirstsourceFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

GenAI Engineer -

We are looking for a passionate and hands-on AI Systems Engineer with 2–6 years of experience to work on building and deploying GenAI solutions. The ideal candidate should have exposure to AI/ML systems, backend development, and cloud technologies, with a strong interest in working on real-world GenAI applications.

What Youll Do

• Assist in designing and developing GenAI -based applications and services.
• Build and maintain backend APIs and microservices for AI/ML workloads.
• Work with LLMs, RAG pipelines, embeddings, and prompt engineering techniques.
• Support deployment and monitoring of AI applications on AWS cloud platforms.
• Collaborate with product, engineering, and business teams to deliver scalable solutions.
• Contribute to CI/CD pipelines, testing, debugging, and automation processes.
• Monitor application performance, reliability, and system health.
• Participate in model evaluation, testing, and optimization activities.

• 2–6 years of experience in Software Engineering, AI/ML, or Backend Development.
• Strong programming skills in Python.
• Basic understanding of LLMs, GenAI concepts, RAG, embeddings, and prompt engineering.
• Exposure to AWS services such as Lambda, S3, ECS/EKS, API Gateway, or SageMaker.
• Familiarity with REST APIs, microservices architecture, Docker, and Kubernetes.
• Knowledge of SQL/NoSQL databases and version control systems like Git.
• Understanding of CI/CD pipelines and cloud deployment concepts.
• Good problem-solving and communication skills.

• Exposure to vector databases and AI frameworks like PyTorch or TensorFlow.
• Experience working on AI/ML projects or production support environments.
• Understanding of monitoring/logging tools such as CloudWatch or Datadog.

• Bachelors degree in Computer Science, Engineering from IITs or NITs or IIITs.
• Strong interest in building scalable AI and GenAI solutions.

• Individual Contributor (IC) role
• Hands-on development and engineering focused