Walk-in || Firstsource | Walkin-International Customer Service Representative

• Walk-in || Firstsource | Walkin-International Customer service Representative (Bengaluru)
• Company: Firstsource
• Job Location: Bengaluru, Karnataka, India
• Employment Type: Full-time
• Experience Required: 0 years (freshers eligible)

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

• HR Contact-Muhila
• Job Title: Customer Service Representative
• Process: UK International Voice Support
• Shift: UK Rotational Shifts
• Qualification: 10th Pass / 12th Pass / Graduate
• Experience: Freshers and Experienced Candidates
• Incentives: Attractive performance-based upselling incentives

We are hiring enthusiastic and customer-focused candidates for the UK International Voice Process. Candidates must have fluent English communication skills and be confident in handling calls with UK customers.

• The role involves resolving customer queries, providing product and service information, maintaining customer satisfaction, and identifying upselling opportunities.
• Key Responsibilities
• Handle inbound and/or outbound calls from UK customers.
• Communicate fluently and professionally in English.
• Resolve customer queries and provide accurate information.
• Identify upselling opportunities and recommend suitable products or services.
• Achieve customer service, quality, and sales targets.
• Maintain customer records and follow company procedures.
• Eligibility Criteria
• Qualification: 10th Pass / 12th Pass / Graduate.
• Freshers and experienced candidates can apply.
• Fluent English communication is mandatory.
• Good listening and customer-handling skills.
• Basic computer knowledge.
• Willingness to work in UK rotational shifts, including weekends if required.
• Comfortable with upselling and sales targets.
• Salary and Benefits
• Competitive salary based on experience and company standards.
• Attractive incentives for upselling.
• Training and growth opportunities opportunities.
• Full-time employment.
• Two way (chargeable cab facility)
• Apply now to start your career in the UK International Voice Process!
• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. .