Renewal Analyst

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprinttrade mark in hybrid environments-from on-premises to SaaS to containers to cloud.

Were transforming the software industry. Were Flexera. Withmore than 50,000 customersacross the world, were achievingthat goal.Butwe knowwe cant do any of that without our team.Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans Come and see whywere consistently recognized by Gartner, Forrester and IDCas a category leader in the marketplace.Learn more atflexera.com

The Renewals Account Manager owns the end-to-end renewal process for an assigned portfolio of customer accounts. The role protects recurring revenue by driving timely renewals, managing risk, maintaining accurate forecasts and delivering a consistent customer experience.

The role partners with Account Executives, Customer Success, Solution Engineering and other internal stakeholders to build account-specific renewal strategies and align outcomes with broader customer and account objectives.

• Key Responsibilities
• . Renewal Management: Own the complete renewal cycle for assigned accounts, driving timely execution and strong retention.
• . Renewal Strategy: Build and execute account-specific renewal plans based on customer needs, risks, dependencies and growth opportunities.
• . Customer Engagement: Engage stakeholders across IT, Finance, Procurement and Engineering to understand priorities and move renewals forward.
• . Commercial Negotiation: Manage discussions involving pricing, packaging, licensing models and contractual terms.
• . Risk Management: Identify renewal risks early and address adoption gaps, cost concerns, competitive pressure and other blockers.
• . Forecasting & Pipeline: Maintain an accurate rolling renewal forecast with clear visibility into status, risks and expected outcomes.
• . Cross-functional Collaboration: Partner with Sales, Customer Success and Solution Engineering to align renewal plans with the broader account strategy.
• . Customer Value: Help customers understand value, efficiency, cost optimization and return on their technology investment.