Flipkart - Manager - Business Development/Key Account Manager

About the role:

A large part of Flipkart's growth as far as categories are concerned is through the management and development of Key accounts. Ever since Flipkart's migration to a marketplace model, there has been a keen focus on the development of key accounts for the growth of respective categories. Key accounts for a category can include large brands or large vendors who deal with products from a particular line. The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts are concerned.

You are responsible for:

Business strategy:

• Know the customer: Deeply understand customer behaviour, develop new customer insights
• Own the business: Co-own the P&L, develop the business model, understand where

opportunities are and create a viable business to service them

• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
• Know the competition: Understand on-line and off-line players. Ensure Flipkart selection stays well ahead of the competition.
• Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required.

Vendor Management:

• Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical
• Own the terms of business with the vendor - products, returns, ordering, etc.
• Ensure high-share of mind from the vendor. Build deep ties.
• Make vendors partners in driving disruptive changes for the category

Market Understanding:

• Develop a thorough knowledge of the market - short term and long term trends
• Have an in depth knowledge of competition and vendor and ability to influence the market
• Develop and implement industry best practices. move the industry with you!

Selection and Offers:

• Own buying cost improvement and overall portfolio management
• Manage in store promotions along with brands - make brands partners in customer communication
• Make Flipkart the "destination of choice" for the customers through the largest and the greatest assortment of products on offer.
• Drive portfolio management for best offers and discounts for the customers

Purchasing and Inventory:

• Key driver of working capital management and inventory - ensure an optimal
• Develop and manage a purchase strategy with the brands to ensure best selection along with the optimal cost and service.

You should have:- Educational background - MBA from Premium B Schools.

• Minimum 2 Years work Experience in E-Commerce industry is mandatory
• Desire and ability to think like the customer
• Ability to translate strategies into execution plans and take them to completion
• Highly analytical
• Willing to take calculated risks to grow the category
• Excellent verbal and written communication with interpersonal skills
• Strong understanding of technology and business
• Must be willing to learn
• Ability to connect with people across teams & levels
• Strong bias for Action - Flipkart works at a very rapid pace