Walk-in || AML/KYC Specialist | Fraud Investigator - Onsite Pune

Role & responsibilities

• Review transactions and all available information to understand our customers while respecting all identities.
• Make customer-centric decisions and take the path of least resistance to protect our customers.
• Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
• Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
• Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.

Preferred candidate profile

• Bachelor graduates
• 1+ yrs International BPO Voice/Blended / Customer Support experience (Fraud, AML, KYC, Banking, Financial, Insurance, Billing, etc.)
• Excellent English communication
• Pune locals preferred (100% Work From Office / WFO)

Whats in it for you?

• Earn up to 39,300 Salary Package
• 4,500 Average Monthly Performance Incentives
• 3,000 Thrive-On Bonus (upon completion of 1 year)
• Performance-Based Annual Increment (from year 2 onwards)
• Both-Way Cab Service for a hassle-free commute
• Rotational Shifts (US-based voice process)
• Surprise Welcome Gift worth of 2500 when you join this November!

Monday to Friday

TIMING: 1:00 PM 8:00 PM IST

VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014

Documents to Carry:

Updated Resume / CV

Valid Govt. Photo ID Proof (Aadhaar / PAN / Passport)

Send to this email your Full Name + Date + Time of Arrival for attendance: jonnamay.virtudazo@fpsinc.com