Flipspaces - General Manager/Deputy General Manager - Special Projects Category - US Market

Flipspaces - US Supply Chain

Lead - Special Projects Category (Luxury Residential)

Grade: General Manager / Deputy General Manager

Location: Mumbai (US - hours overlap; travel to US and supplier countries)

Reports to: Head - Supply Chain

Team: Leads a team of special projects category managers and executives

Function: US Supply Chain - Category: Special Projects

Role purpose: Own sourcing and delivery of high-end products for US luxury residential and other special projects: bespoke specs, premium quality, on time and within budget.

Key Responsibilities:

Category strategy and sourcing:

• Build the special projects category plan: custom millwork, kitchens and wardrobes, stone and countertops, premium finishes, lighting, sanitaryware/CP fittings, furniture and decor.
• Develop a premium supplier base across India, China, Vietnam, Europe and the US, including artisans and luxury brands.
• Run RFQs, negotiate and award; protect project margin against estimates.

Project delivery:

• Work with Design and Projects from concept to install on bespoke specs, samples, mock-ups and approvals.
• Own PO-to-site timelines, factory QC and white-glove packaging and logistics.
• Resolve escalations fast for high-value clients.

Value engineering and innovation:

• Offer value-engineering options without compromising design intent.
• Scout new materials, finishes and brands; build a sample library and luxury catalogue.

Governance and team:

• Own category KPIs, supplier scorecards and compliance with US product standards.
• Lead and develop the special projects category team.

KPIs / KRAs:

• Cost and margin: Actual vs estimated cost; savings vs benchmark
• On-time delivery: % orders delivered to site on schedule
• Quality Defect and rework rate: first-time sample approval
• Supplier base: Premium vendors developed per category
• Value engineering: Savings from approved VE options
• Stakeholder satisfaction: Design, Projects and client feedback

Qualifications and Experience:

• B.E./B.Tech (Civil or Mechanical preferred), or B.Arch/Interior Design.
• MBA preferred.
• 8-12 years in sourcing or category management for luxury interiors, high-end residential, hospitality or premium furniture.
• International sourcing experience; knowledge of US product standards.

Skills:

• Deep knowledge of premium materials, finishes and craftsmanship.
• Reading drawings and specs; negotiation with luxury brands and specialist makers.
• Stakeholder management with designers and high-value clients.

Key Interfaces:

• Internal: Design, US Projects, Estimation, Category (Products), Production and QC, Logistics, Finance, Control Tower.
• External: Luxury brands, artisans and OEMs, QC agencies, freight forwarders.