Head Of Business Development BPO & Customer Support (Commission / Performance-Based)

• Head of Business Development – BPO & Customer Support (Commission / Performance-Based)
• Company: Fluie & Company
• Location: Remote / Pune Division / Mumbai Metropolitan Region
• Employment Type: Contract / Performance-Based (Transition to Retainer + Fixed Salary upon targets)
• ABOUT FLUIE

Fluie & Company is an emerging business services firm specializing in Business Process Outsourcing (BPO), Customer Experience (CX), Lead Generation, and Back-Office Operations. We have our brand, infrastructure, and delivery operations set. Now, we are expanding our commercial footprint to bring in client accounts across India and international markets.

This is a results-driven, high-incentive position offering lucrative recurring revenue share, flexible working terms, and a clear path to a fixed retainer and senior leadership role upon hitting target milestones. You will be responsible for identifying, pitching, and closing outsourcing contracts for Customer Support, Inbound/Outbound CX, and Back-Office support, leveraging your existing professional network and sales channels to generate qualified leads. You will lead discovery calls, understand client requirements, prepare commercial proposals, negotiate terms, and oversee client onboarding before handing off to our delivery team.

To succeed in this role, you should have 3 to 5+ years of B2B sales or business development experience in the BPO, ITES, or Contact Center space, along with an active network of decision-makers including Founders, VPs of Operations, Heads of CX, or E-commerce brand owners. You must have a proven track record of independently closing deals from initial outreach to signed contract. Experience pitching to clients in India, North America, the UK, Australia, or the Middle East is a strong plus.

In return, we offer a high recurring commission with percentage payouts on monthly contract values for the lifecycle of accounts brought in, a clear performance milestone to transition into a salaried VP of Sales or BD Director position, and 100% remote, flexible working arrangements.