Customer Care Executive (Telugu/Hindi/English)
Operations Maintenance & Support
Posted: 8 months ago
1-2 years
Gurugram(Udyog Vihar), Delhi / NCR
Operations Maintenance & Support
work from office
Full Time
Posted: 8 months ago
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Job Description
Handle inbound and outbound customer calls/chats/emails
Resolve queries, complaints, and requests on time
Update and maintain accurate data in the CRM system
Provide information about products and services
Support sales/retention through upselling
Spoken fluency skills in Telugu+Hindi+and English Language
Basic knowledge of CRM tools and MS Office
Problem-solving attitude and customer
Resolve queries, complaints, and requests on time
Update and maintain accurate data in the CRM system
Provide information about products and services
Support sales/retention through upselling
Required Candidate profile
Good communication skills (verbal & written)Spoken fluency skills in Telugu+Hindi+and English Language
Basic knowledge of CRM tools and MS Office
Problem-solving attitude and customer
Skills
Inbound ProcessOutbound ProcessTeluguCustomer CareCustomer ServiceVoice ProcessCustomer Support TeleguEnglishIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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