Admission Counsellor

Job Purpose :Follow up prospects and enroll them into admissions at Footprints Preschool and Daycare centers

:- Take incoming calls using Footprints systems and answer all the concerns of parents. Create and communicate effectively value propositions for Footprints.

• Make telephone calls to the leads assigned by the system.
• Pre-qualify the leads by asking questions about their location, profiles, interests, etc.
• Present information to the lead about the Footprints and Capture and Document information on the leads obtained through the tele calls in the system
• Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
• Do the follow-up calls for admissions once the prospect has visited center
• Timely response to all incoming calls and WhatsApp messages
• Completing follow-ups on daily basis as per business requirements and defined workflows

Shift Timings: 8:00 AM 9:00 PM (any 8.15-hour shift within this window)

Minimum Education :Graduate

Skills :Strong written and verbal communication skills, along with active listening

• Good computer skills, exposure on CRM, Dialer

Experience :1 year and above in sales/customer service

Preferred candidate: Married

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