Head - Revenue Operations

Job Title: Head - Revenue Operations

Location: Gurgaon

Function: Revenue / Growth Marketing / Performance

Company Website:https://www.gempundit.com/

Role Overview

The L3 Revenue Operations will play a high-impact operating role in strengthening GemPundits revenue engine by building a sharp middle layer across Performance Marketing, Category, MIS, and Sales Systems. At this stage of scale, growth is not about running more campaigns it is about ensuring decisions are correct, instrumentation is reliable, and revenue leakages are systematically identified and fixed.

This role is accountable for:

• Improving PPC performance (Google + Meta)
• Strengthening revenue funnel instrumentation
• Identifying and fixing assisted & non-assisted leakages
• Personally customizing CRM systems to improve conversion
• Maintaining execution cadence across PPC, MIS & Sales Systems

Key Responsibilities

1. Improve PPC Performance & Expansion

• Own performance governance of Google Ads and Meta Ads
• Drive incremental PPC revenue with ROAS 3+
• Validate campaign, bidding, and budget decisions through structured analysis
• Expand and scale Meta as a revenue channel
• Improve Revenue per Highly Engaged User

2. Strengthen Revenue Funnel Instrumentation

• Build and validate end-to-end funnel tracking (Lead Engagement Opportunity Revenue)
• Improve attribution logic and data accuracy
• Create leadership dashboards with reliable, decision-grade metrics
• Ensure data consistency across PPC, CRM, and MIS systems

3. Identify & Fix Revenue Leakages

• Conduct structured funnel leakage investigations
• Quantify revenue impact of drop-offs
• Reduce Assisted Opportunity Loss (Direct + Indirect)
• Drive cross-functional fixes with Marketing, Category, and Sales

4. Optimize Assisted Sales Funnel (Hands-On Execution)

• Customize CRM workflows to improve opportunity conversion
• Improve lead routing, scoring, and follow-up logic
• Strengthen CRM hygiene and reporting
• Automate repetitive reporting and workflows

5. Maintain Operational Governance

• Keep cadence across PPC, MIS, and Sales Systems projects
• Ensure dashboards reflect business truth
• Challenge assumptions with data-backed insights
• Improve MIS DSAT through reliability and clarity

What Were Looking For

• 6+ years in Revenue Ops / Growth Ops / Performance Analytics
• Strong analytical pedigree (Tier 1 BTech preferred)
• Strong performance marketing acumen (Google Ads & Meta Ads)
• 2+ years experience in inside sales-driven organization
• Strong SQL + Advanced Excel / Google Sheets
• BI dashboarding experience (Power BI / Looker / Tableau)
• Automation capability (Python / JS / API / low-code tools)
• Experience in founder-led / bootstrapped environment
• Has seen scaled systems and understands performance rigor

Good To Have

• CRM Retention Marketing experience
• Certification - Google Ads, Meta Blueprint, GA4
• Strong AI and automation mindset
• MBA - Tier 1 / Premium Institute

How This Role Should Feel

I see the leakages. I validate the decisions. I fix the system. I drive incremental revenue.