Catering Manager

II. JOB PURPOSE

Responsible for overseeing all catering operations, ensuring exceptional service standards, personalized guest experiences, and seamless execution of catering events. The role manages catering teams, coordinates with kitchen and operations departments, maintains quality standards, and ensures client satisfaction for high-profile guests and events

III. KEY RESPONSIBILITIES

• Manage daily catering operations and event execution.
• Ensure the highest standards of food quality, presentation, and service.
• Coordinate with chefs, service teams, and external stakeholders.
• Handle guest requirements and special requests professionally.
• Monitor staffing, scheduling, and team performance.
• Maintain compliance with food safety, hygiene, and company standards.
• Manage catering budgets, inventory, and operational costs.
• Build strong relationships with clients and stakeholders to enhance guest satisfaction.

IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

TBD

V. JOB REQUIREMENTS

Minimum Qualifications and Technical Skills

Mandatory Requirement:

• Previous experience working as a Chef in a catering business is essential.
• Strong understanding of large-scale food production, banquet operations, and catering services.
• Proven experience in managing catering teams, menu planning, food quality standards, and operational execution.
• Prior experience transitioning from a culinary role into catering or hospitality management is highly preferred.
• Minimum 7 plus years of experience in catering operations, with prior hands-on experience as a Chef in a catering business.
• Experience managing high-volume catering, corporate events, functions, and large-scale food service operations.
• Strong knowledge of kitchen operations, food costing, menu development, and service delivery standards.

• Behavioral Skills
• Planning and organization skills
• Communication skills
• Time management skills
• Reporting Skills
• Stakeholder Management
• Language Skills
• English
• Arabic is a plus

VI. KEY INTERACTIONS

Key Internal Contacts

Key External Contacts

• Directors
• All Stake Holder Managers, Suppliers, clients etc