Store Manager -Restaurant

We're searching for a Store Manager who can take ownership, lead vibrant teams, and deliver best-in-class guest experiences every single day. If you're ready to build your own winning culture while playing a key part in a brand that's scaling fast, this is your moment.

The Role as a Store Manager at FWHO you're not just running a store - you're running a business. You'll lead a high-performing team, deliver consistently excellent guest experiences, and bring our bold food vision to life every single day. We're looking for a hands-on leader who can drive results, coach from the front, and make FWHO the go-to comfort food spot in your city.

What You'll Do

1. Lead the Team

• ● Recruit, train, and develop a strong team of Shift Leaders and Crew.
• ● Conduct regular 1:1s, performance reviews, and team huddles to build engagement and accountability.
• ● Create a positive, productive store culture that reflects our brand values.
• 2. Drive Performance
• ● Take ownership of store-level KPIs: sales, labour %, COGS, and NPS.
• ● Use our tools (POS, training modules) to manage operations and improve results.
• ● Deliver smooth, fast, and friendly service - especially during peak times.
• 3. Operational Execution
• ● Ensure your store runs like clockwork - from food prep and service speed to cleanliness and stock.
• ● Implement company standards, daily checklists, and weekly audits.
• ● Handle scheduling, ordering, health & safety, and compliance.

4. Be a Brand Ambassador

● Lead by example on shift - especially during pressure moments.

● Engage with local marketing efforts and community outreach.

What You'll Bring

• ● 5+ years of store or department management in QSR, hospitality, or retail
• ● Middle East QSR experiences are mandatory
• ● Confident managing KPIs and using data to make decisions
• ● Cool under pressure, highly organized, and solutions-focused.Great with people - whether coaching, resolving conflict, or motivating a team
• ● Familiar with POS systems, scheduling platforms, and compliance basics.
• ● Proud to be on shift, hands-on, and guest-first.