Senior Manager / AVP – Direct Channel

At Franklin Templeton, were driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise thats both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients achievements.

Come join us in delivering better outcomes for our clients around the world!

What is the Channel Manager & Direct Wholesaler (Mumbai) responsible for

• The Channel Manager - Direct is responsible for overseeing the Direct channel. This role involves developing strategies to scale up the direct business. The Channel Manager is tasked with generating sales in the Direct channel by maintaining an active contact strategy and collaborating closely with the Direct sales team and Retail Sales Leaders to achieve a higher share in Direct Business. In addition to managing the Direct channel, this role will also include managing Mumbai individually, as this is the largest market for the channel. The individual in this role will report to the Head of Direct Business.

What are the ongoing responsibilities of Channel Manager - Direct

• Supervise the activities of direct channel team members and execute the sales plan to meet and exceed goals and targets.
• Generate sales in the Direct channel, including maintaining a strategy to contact clients and monitoring the segmentation of clients in the channel.
• Planning engagement strategies with Direct Channel, which includes virtual seminars and sessions for clients.
• Deliver sales presentations to current and potential clients.
• Drive the direct team and outsourced sales force to achieve business objectives and regularly review performance and provide guidance to optimize effectiveness and achieve business objectives.
• Closely monitor and ensure the accurate recording of all activities, client interactions, and marketing initiatives in the CRM system. Ensure team adherence to CRM protocols and foster a culture of accountability and precision in data management.
• Stay updated on competitors sales products by benchmarking peers and provide feedback on local markets to the country leadership team.
• Apply the requirements of the regulatory authority and mitigate risks; escalate to senior management as needed.
• To enhance cross-functional collaboration by partnering with Client Services, GFAR, FTA, and Sales Management to ensure the smooth functioning of sales roles within the team, focusing on internally directed tasks.
• Providing training on product pitch, cross-selling, and upselling. Coaching, motivating, and ensuring team members have the opportunities for growth and success.
• Represent the Franklin Templeton brand and culture through day-to-day activities.

What ideal qualifications, skills & experience would help someone to be successful

• Masters degree or equivalent (preferred)
• 15-18 years of sales experience in Mutual Fund/ wealth management industry.
• Handled Direct vertical in the earlier stint in Mutual Fund industry.
• High knowledge and understanding of Financial Markets.
• AMFI/NISM certification (Advisors Module) is mandatory.
• Effective communication and presentation skills. Should be fluent in English.
• Strong experience in leading, supervising, and motivating a team of sales professionals.
• Strong negotiating and influencing skills.
• High on perseverance & patience.

Work Shift Timings - 9:00 AM - 6:00 PM IST

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, theres a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for lifes adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Highlights Of Our Benefits Include

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses
• An educational assistance program to financially help employees seeking continuing education
• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employees dependents (spouses, children and dependent parents)
• Life insurance for protection of employees families
• Personal accident insurance for protection of employees and their families
• Personal loan assistance
• Employee Stock Investment Plan (ESIP)
• Annual recognition programme
• Volunteer services and paid time off for volunteering
• 12 weeks Paternity leave
• Located in the heart of Mumbai in the One International Centre, with spectacular views of the buzzing city
• Walking distance of 100 meters from Western/Central railway station, accessible by road and local rail from all parts of the city

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [HIDDEN TEXT]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.