Customer Support Representative

We are seeking a dedicated Customer Support Representative to join our team in the Delhi-NCR region. This role is essential for providing exceptional customer service and support to our clients, particularly in the telecom billing sector. As a Customer Support Representative, you will be responsible for handling customer queries related to telecom billing, ensuring smooth resolution of issues, and providing excellent service to enhance customer satisfaction. Key responsibilities include addressing customer inquiries, upselling telecom services where applicable, and maintaining a high standard of communication throughout all interactions. The ideal candidate will possess strong communication skills and have a minimum of 1 year and a maximum of 5 years of experience in customer service, preferably in a telecom environment. A background in telecom billing is highly desirable. We offer a competitive salary package ranging from 2.0 Lakh INR to 4.0 Lakh INR, along with attractive upselling incentives. If you are passionate about customer service and looking for an opportunity to grow in the customer service domain, we encourage you to apply for this position. Immediate joining is available for eligible candidates.