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Job Description
We are seeking a Program Manager (PM) who can drive complex programs, manage cross-functional collaboration, and align diverse stakeholders across platform and channel teams.
Responsibilities:
- Own and drive complex programs, ensuring alignment between platform and channel teams.
- Define scope, milestones, and success metrics, translating business needs into structured execution plans.
- Manage technical dependencies, risks, and trade-offs, proactively identifying and resolving roadblocks.
- Collaborate across engineering, product, and business teams, ensuring smooth implementation and adoption of platform capabilities.
- Track program performance using data-driven insights, iterating for efficiency and impact.
- Ensure seamless adoption and change management, helping internal clients maximize the platform's capabilities
Requirements:
- Technically strong and data-fluent, capable of leveraging data to optimize execution and decision-making.
- Adept at managing multi-stakeholder environments, balancing platform and channel priorities while ensuring seamless program delivery.
- Able to take full ownership of projects/accounts, driving execution with minimal oversight.
- Quick to understand technical and functional aspects, ensuring alignment between business needs and platform capabilities.
- Experienced in a product-driven environment, with a client-facing background that enables smooth coordination with internal and external teams.
- Comfortable with ambiguity and change, bringing structure and clarity to evolving business requirements.
Some specific requirements:
- 2+ years of experience in technical program management, product management, or a similar role in a product-first or platform-driven company.
- Proven experience managing multi-team collaboration with internal and external stakeholders.
- Strong analytical mindset, with the ability to use data to drive decision-making.
- Experience in SaaS, platform ecosystems, or e-commerce technologies.
- Expertise in Agile, Lean, or Kanban methodologies for effective execution.
- Proficiency in program management tools like JIRA, Asana, and MS Project.
- Exceptional communication and leadership skills, with the ability to influence across functions.
- Bachelor's degree in business, computer science, or a related field; PMP, CSM, or similar certifications are a plus.
Skills
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