Security Project Manager

Job Title: Security Project Manager

Reporting to: Operations Manager / Branch Manager

Direct Reports: Security Guards, Site Supervisors, Project Coordinator

Location: Abu Dhabi, UAE

The Job

The successful candidate will be accountable for (but not limited to) the following:

Operations & Administration

• Ensure guards at site are carrying out their day to day responsibilities and preparing daily / feedback reports.
• Carry out random checks day / night of the posts to ensure personnel are performing duty efficiently, check turnout whenever necessary.
• Maintenance of discipline of the guard force and issue of disciplinary reports.
• Day to day administration of site guard force – sanctioning of leaves and deployment of relievers
• Recommend termination to immediate superior in case of continued indiscipline by the guard.
• Recommend promotion / salary increment for employees with excellent performance record / those scoring high marks in tests. Issue letters of appreciation for work well done
• Training & deployment of security personnel as per client's / new contract requirements and coordinating with Branch Manager.
• Accurately filling and forwarding the reports to BM & Accounts to enable preparation of correct invoices.
• Co-ordination with accounts department for follow-up / receipt of payment from clients.
• Follow up with clients to ensure contracts are signed and renewed to safeguard G4S interests.
• Adherence to Health and Safety and Quality Management System procedures and its performance.

Sales & Client Relations

• Generating enquiries and preparation of quotations based on client requirements & site surveys, if required.
• Meet clients regularly to ensure satisfaction with our service
• Immediate follow up with clients in case of complaints / incidents & in case of any emergency.
• Prompt reply to clients correspondence/additional deployment requests/change of guard etc.

Selection Criteria

• Diploma / Bachelor's Degree in any field from a reputable university.
• Minimum of 8 years progressive experience in the private security field preferably from the service industry, leisure and hospitality sector, or travel and tourism.
• Must have a valid SIRA security license.
• Effective communication skills, written and verbal
• Proven ability to handle conflict resolution & de-escalation
• Leadership skills.