DOCUMENT COLLECTION & CLIENT COMMUNICATION EXECUTIVE
Operations Maintenance & Support
Posted: 14 hours ago
1-5 years
Mumbai, Mumbai, Kandivali West
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027
Posted: 14 hours ago
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Job Description
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Job Description
Job Summary
- Document Collection & Client Communication Executive
- Location: Mumbai
- Experience: Freshers / Experienced
- Shift: Monday-Friday: 5:00 AM - 2:00 PM
- Saturday: 5:00 AM - 11:00 AM
- Contact customers for required/pending documents.
- Follow up through calls, email and other communication channels.
- Verify documents before submission.
- Maintain accurate customer records.
- Update CRM regularly.
- Coordinate with internal processing teams.
- Resolve customer queries.
- Ensure documents are collected within required timelines.
- Document Collection
- Client Communication
- Excellent English Communication
- Customer Follow-up
- Documentation Verification
- CRM
- MS Excel
- Customer Service
- Banking Documentation
- Loan Documentation
- Email Communication
- Calling
- Follow-up
- Data Entry
- CRM Management
- Coordination
- Problem Solving
Skills
DocumentsCustomer QueriesCommunication SkillsClient CommunicationExcelCRMLoan CollectionQueryCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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