Customer Service And Documentation - Executive

Department Icon Taxation
Posted: 1 month ago
3-5 years
Gandhidham, Gujarat
Taxation
work from office
Full Time
Closes 13 Nov 2026

Posted: 1 month ago
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Job Description

  • Prepare, release and manage shipping documents viz. IGM, IAL, Import Delivery Order, as per line requirement.
  • Coordinate with agents, Liners, Customers over email.
  • Checking correctness of HBL & MBL
  • Preparation of Import Manifest as per SCMTR and Import Advance List, Export Advance list etc.
  • Filling IGM in Odex as per line requirements.
  • Issuing Arrival Notice to customer.
  • Preparing invoices.
  • Manage daily operational activities for liner trade
  • Coordinate with VOA, Terminals, Liner to ensure smooth loading and unloading of liner units.
  • Provide regular updates to customers on shipment status, potential delays etc.
  • Ensure accurate record-keeping and reporting for all operational and financial activities
  • Knowledge of liner activities/formalities for documentation & requirements of Terminals / Customs Income Tax etc.
  • Adequate knowledge of Documentation activities for handling liner activities at Gujarat ports independently
  • Well versed with various formalities of Customs / Terminals

Job Requirements

  • Education: Bachelors degree in Logistics & Supply Chain Management, Commerce, Business Administration, International Trade, or a related field.
  • Experience: 3-5 years of experience in Freight Forwarding industry as Documentation and Customer Service
  • Knowledge on operational handling of liner containers at Gujarat terminals
  • Knowledge on import and export manifestation
  • Strong communication skills and Interpersonal skills
  • Computer proficiency
  • Technical Skills:

    i. Knowledge in handling liner activities/formalities for documentation & requirements of Terminals / Customs Income Tax etc.

  • ii. Good English communication - written/oral
  • iii. Knowledge of ISO Tank, Haz cargo, FCL, LCL, & Air Shipments

Skills

Income TaxReportingTax

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