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Job Description
- Achieve assigned sales and gross profit targets through effective counter sales.
- Attend to walk-in customers and workshop enquiries and identify the required spare parts accurately.
- Prepare quotations, follow up on enquiries, and convert them into sales.
- Recommend related parts and accessories to maximise sales opportunities.
- Coordinate with the warehouse team to ensure timely availability and delivery of parts.
- Follow up on back-order parts and keep customers updated on order status.
- Maintain accurate customer records and record lost sales in the system.
- Follow company pricing, discount, cash, and credit policies.
- Inform customers about promotions and special offers.
- Maintain accurate sales records and submit required reports to the reporting manager.
- Diploma or graduate qualification in Automobile / Mechanical Engineering or a relevant field.
- 2-4 years of experience in automotive spare parts sales, preferably with a dealership.
- Knowledge of spare parts identification and Electronic Parts Catalogues (EPC).
- Good customer service, communication, negotiation, and sales skills.
- Basic computer skills and knowledge of MS Office.
Skills
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