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Job Description
Were looking for an IT Support Intern to join our Information Technology team on-site at our office for 3–5 months, with the possibility of conversion to a full-time IT Support Engineer role.
In this role, youll help keep our people and engineering teams running smoothly. Youll provide day-to-day IT support across operating systems and Microsoft 365, and support the workstations, servers and lab equipment our engineering teams rely on. Youll also help manage devices and assets, roll out security and device management tools, and maintain IT documentation, all while learning side by side with experienced engineers.
Key responsibilities- IT support: Own first-line support for staff across Windows, macOS, Linux and Microsoft 365, resolving or escalating tickets within SLA.
- Deep-tech hardware support: Support the workstations, GPU systems, servers and lab equipment our engineering and R&D teams depend on, working alongside the IT engineers.
- Device lifecycle and assets: Manage onboarding and offboarding, and keep the asset and license records for all hardware accurate.
- Endpoint and cloud: Help roll out MFA, device management and backups across Microsoft 365 and Intune.
- Security: Help monitor security alerts and drive security awareness in a defence-facing environment.
- Documentation: Maintain SOPs and evidence for our IT roadmap and ISO readiness.
What were looking for:
- A degree in Computer Science or a related field
- Working knowledge of Windows, macOS, PC hardware and networking basics
- Familiarity with Microsoft 365
- Clear communication and patience with non-technical users
- Strong attention to detail
An interest in cybersecurity, hardware or high-performance computing is a plus.
What youll gain: Hands-on experience in enterprise IT, security operations and networking at a fast-growing, defence-facing space company.
BenefitsWhat you will learn
- Enterprise IT and hardware operations in a deep-tech, defence-facing space company.
- Microsoft 365 administration: Entra ID, Intune and Defender.
- Security operations with EDR, SIEM (Wazuh) and ISO 27001 practices.
- Enterprise networking and firewalls (Palo Alto, Aruba, Sophos, Fortinet).
Skills
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