Senior Analyst - Operation Management

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

We are hiring an Associate to Employee Benefits process for ensuring the quality and effectiveness of business, products, and services within India business. Process endorsement calculation and issuance tasks process for end-to-end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle, and the various actions required for New Business/Renewals and Mid-Term Adjustments.

How Youll Make An Impact

Responsibilities:

• Processing of Monthly/Weekly/Daily request for addition/deletion/correction of employee for all accounts.
• Prepare premium calculation and ensure master file is consistently updated and maintained.
• Check and maintain Cash Deposit trail balance.
• Ensure issuance of E-cards in timely manner.
• Book the revenue on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements.
• Coordinate closely with clients and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly.
• Ability to think critically and make sound judgments based on the evidence presented.
• Understanding of best practices in business processes and quality assurance.
• Ability to work independently and as part of a team to achieve quality and compliance objectives.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.
• Willingness to continuously learn and develop new skills to enhance audit effectiveness.

Qualifications:

• Minimum 3+ years of experience of Employee Benefits in Insurance domain.
• Insurance Certification will be the additional advantage.
• Any Graduate or Post Graduate with any Specialization.
• Proficiency in Excel – (calculations, pivot etc)
• Soft Skills - Email Writing skills
• Technical Proficiency and Understanding of Insurance service
• Excellent Written and Oral communication skills
• Interpersonal skills
• Ownership and Accountability
• Insurance domain knowledge

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

• Employee Wellness Programs
• Training programs
• And more..

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.