Front Office Executive

Role & responsibilities

• Manage front desk operations including guest check-in/check-out
  
• Greet visitors and ensure a professional and welcoming experience
  
• Handle incoming calls, emails, and visitor queries
  
• Coordinate with housekeeping, maintenance, and other departments
  
• Maintain visitor logs, records, and front office documentation
  
• Address guest complaints and escalate issues when required
  
• Ensure adherence to service standards and company policies