Assistance Coordinator

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-3 years
Mumbai(Airoli)
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026

Posted: 1 week ago
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Job Description
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Job Description

  • Responsibilities:
  • * Manage incoming calls & emails
  • * Resolve customer complaints promptly
  • * Maintain high NPS scores
  • * Coordinate with teams & Vendors for providing services
  • * Provide exceptional customer service
  • * Fluent in English, Hindi, Marathi

Perks and benefits

Accessible workspace, Cafeteria, Shift allowance, Over time allowance, Travel allowance, Maternity policy, Leave encashment, Provident fund, Maternity leaves, Paternity leaves

Skills

Customer HandlingVoice ProcessInbound Voice ProcessOutbound CallingCoordinationHindiMarathiOutbound ProcessCustomer Service

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