Social Media Manager

Do you enjoy parties as much as you enjoy your work? Do you like wrapping up work with some cold ones?

GoFuture Digital INC is looking for a Client Servicing Manager for its F&B client portfolio. If you have a passion for social media marketing and you have an itch for creativity, we have the perfect job to solve most of your lifes problems. Work, play and grow as you take control over the digital presence of some of the major Pub, F&B and Hospitality brands in the city. Its time to have the cake and eat it too.

Job Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Act as the main point of contact for clients, understanding their needs, and ensuring timely creative deliveries

Project Coordination:

• Collaborate with designers and content writers to ensure the successful execution of client projects.
• Develop monthly social calendars, track progress, and communicate monthly reports to clients.
• Upload and post all creatives/stories/reels according to approved social media calendar, ensuring all key checkpoints like Hashtags, captions, etc.

Strategic Planning:

• Work closely with clients to understand their business goals and develop strategic plans to achieve them.
• Provide insights and new marketing tool recommendations to clients for optimizing their digital presence.

Account Growth:

• Identify opportunities for account growth and upsell additional services like photoshoots and storyboards to existing clients
• Ensure clients are aware of new services and offerings from the agency.

Requirements:

• Minimum 3 years of proven track record as a Client Servicing Manager or similar role in a digital agency setting.
• Candidate should be up-to-date about digital marketing protocols and new innovations in social media.
• Strong understanding of digital marketing, social media tools and creative services.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proven track record of building and maintaining client relationships.

Responsibilities

• Develop social media strategy
• Create original content
• Provide data analysis and metric reporting for clients

Qualifications

• Proficiency in many social media platforms
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)